Refund policy
Returns & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy, please review our returns policy below.
Returns
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and returned with any original packaging.
If you wish to return an item, please contact us first so we can provide return instructions.
Return Shipping Costs
- If you are returning an item because you have changed your mind or are not satisfied, you will be responsible for the cost of return shipping.
- If your item is damaged, faulty, or not as described, we will cover the return shipping costs.
Refunds
Once we receive and inspect your returned item, we will process your refund.
- A full refund will be issued to your original payment method upon receipt and approval of the returned goods.
- Please allow a few working days for the refund to appear in your account, depending on your payment provider.
Non-Returnable Items
For hygiene or safety reasons, certain items may not be eligible for return unless faulty. Any such exclusions will be clearly stated on the product page.
Important Information
- Items must be returned in a resaleable condition; we reserve the right to refuse a refund if the item shows signs of use or damage not caused in transit
- We recommend using a tracked delivery service for returns, as we cannot be responsible for items lost in transit
- Original shipping costs are non-refundable unless the item is faulty or incorrect
If you have any questions or need assistance with a return, please don’t hesitate to contact us.